Privacy Policy
Effective From: 18/04/2025
Last Updated: 02/06/2025
At Passport, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (passport.travel) or use our services. By using passport.travel, you agree to the terms of this Privacy Policy.
1. What Information We Collect
We collect personal and non-personal information you voluntarily provide or that is automatically collected when you interact with Passport.
Personal Information may include:
Name and contact details (email, phone, etc.)
Date of birth
Travel preferences and membership details (e.g., loyalty programs, status levels)
Billing or payment information (if applicable)
User account details
Communications and feedback
Automatically collected information may include:
IP address and device information
Browser type and version
Usage data and activity on passport.travel
Location data (if you consent)
2. How We Use Your Information
Passport uses your information to:
Provide, personalise, and improve our services
Facilitate reward tracking and redemption
Communicate with you (e.g., service updates, offers)
Process payments or transactions
Respond to your questions or support requests
Analyse usage and improve platform functionality
Meet legal, regulatory, or security requirements
3. Sharing Your Information
We never sell your personal data. However, Passport may share your information with trusted third parties, including:
Reward and travel partners (e.g., airlines, hotels, rental services)
Payment processors and technical providers
Data analytics or marketing services (used solely to improve your experience)
Legal or regulatory authorities when required
All third-party partners are contractually required to maintain the privacy and security of your data.
4. Cookies and Tracking Technologies
Passport uses cookies and similar technologies to:
Remember your preferences
Improve performance and usability
Deliver relevant content and offers
Analyse traffic and site usage
You can manage cookie settings through your browser at any time.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access and correct your personal data
Request deletion of your data
Object to or restrict certain processing
Withdraw consent (where applicable)
To exercise these rights, email us at [email protected].
6. Data Security
Passport takes reasonable and appropriate security measures to protect your data from unauthorised access, misuse, or disclosure. However, no internet transmission is 100% secure.
7. Data Retention
Passport retains personal data for as long as necessary to provide our services or as required by law. When no longer needed, data is securely deleted or anonymised.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. Passport does not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting an updated version on passport.travel or via email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Privacy Officer
Email: [email protected]
Address: [Insert Business Address Here]