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Privacy Policy

Effective From: 18/04/2025
Last Updated: 02/06/2025

 

At Passport, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (passport.travel) or use our services. By using passport.travel, you agree to the terms of this Privacy Policy.

1. What Information We Collect

 

We collect personal and non-personal information you voluntarily provide or that is automatically collected when you interact with Passport.

 

Personal Information may include:

  • Name and contact details (email, phone, etc.)

  • Date of birth

  • Travel preferences and membership details (e.g., loyalty programs, status levels)

  • Billing or payment information (if applicable)

  • User account details

  • Communications and feedback

     

Automatically collected information may include:

  • IP address and device information

  • Browser type and version

  • Usage data and activity on passport.travel

  • Location data (if you consent)

     


 

2. How We Use Your Information

 

Passport uses your information to:

  • Provide, personalise, and improve our services

  • Facilitate reward tracking and redemption

  • Communicate with you (e.g., service updates, offers)

  • Process payments or transactions

  • Respond to your questions or support requests

  • Analyse usage and improve platform functionality

  • Meet legal, regulatory, or security requirements

 


 

3. Sharing Your Information

 

We never sell your personal data. However, Passport may share your information with trusted third parties, including:

  • Reward and travel partners (e.g., airlines, hotels, rental services)

  • Payment processors and technical providers

  • Data analytics or marketing services (used solely to improve your experience)

  • Legal or regulatory authorities when required

     

All third-party partners are contractually required to maintain the privacy and security of your data.

 


 

4. Cookies and Tracking Technologies

 

Passport uses cookies and similar technologies to:

  • Remember your preferences

  • Improve performance and usability

  • Deliver relevant content and offers

  • Analyse traffic and site usage

     

You can manage cookie settings through your browser at any time.

 


 

5. Your Rights and Choices

 

Depending on your location, you may have the right to:

  • Access and correct your personal data

  • Request deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent (where applicable)

     

To exercise these rights, email us at [email protected].

 


 

6. Data Security

 

Passport takes reasonable and appropriate security measures to protect your data from unauthorised access, misuse, or disclosure. However, no internet transmission is 100% secure.

 

 


 

7. Data Retention

 

Passport retains personal data for as long as necessary to provide our services or as required by law. When no longer needed, data is securely deleted or anonymised.

 


 

8. Children’s Privacy

 

Our services are not intended for individuals under the age of 16. Passport does not knowingly collect data from children.

 


 

9. Changes to This Policy

 

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting an updated version on passport.travel or via email.

 


 

10. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact:

 

Privacy Officer
Email: [email protected]
Address: [Insert Business Address Here]